| Reminds of my days in computer tech support in South Carolina. Generally the questions weren't as intelligent as those above.
"I couldn't get on American Online last night. Was the internets down?"
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Him: I can't get on the internets.
Me: Who is your service provider?
Him: My what?
Me: The company that provides you with internet access...like AOL.
Him: You mean American Online?
Me: Sure.
Him: I don't have one.
Me: I'll help you set it up.
I walked him through various steps to install AOL and, after about 30 minutes, everything was installed, but we couldn't get a dial tone.
Me: Sir, is your computer hooked up correctly?
Him: ...
Me: Check the phone cord in the back. Plug it in the jack...yadda yadda yadda
Him: Phone cord?
Me: Right, from the phone jack in the wall to your computer modem.
Him: I don't have a telephone. Lemme run borrow my neighbor's. He's got a cordless.
Me: ... |